Always go into the castle on nights out in Blackpool and had a really good time. This time i was really shocked about the bar staffs treatment of the customers. One of our group is a pub landlady and knows the rules around running a pub so was shocked when we asked for a glass of tap water and had the glass banged down on the bar and told "toilet!". this also happened to a lad after us and he was promptly told the toilet as well. new rules state that you cannot refuse tap water when asked for it staff were extremely rude! not usually a light weight but had been drinking all day! want to officially complain but cannot find which brewery runs it?