Review in question:

16/12/2008 14:04:34

Reviewed by:
Anonymous

Whenever I go to the Rye I leave feeling like I've been robbed! The staff try and add on extra's like service charge, when they dont even offer table service to take your order. Ok, so they bring the food from the kitchen to your table, but how else is it supposed to arrive! I dont believe this requires a seperate service charge of 12.5% on top of the already ridiclously priced £10 burger. I was also charged a service charge on a glass of wine, because the Manageress offered to pass the drink from the bar to my table which was right next to the bar and she was already standing on my side of the bar! I thought perhaps that would be part of providing good customer service, so was shocked to see I had paid for this, I would happily have got up from my chair and leaned the 50cm distance to the bar to collect my drink!!

Give it a miss unless you have a liking for snotty ex-pubs that seem to have mistaken their location for Central London, and thus charge accordingly!


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