I have visited this pub on numerous occasions. I usually settle for the Thornbridge ales. These ales are always distinctive and enjoyable. However on my last visit I tried a pint of czech lager (forget the name) it was dispensed completely flat and tasted oxidised. I complaned to the barman who was abrupt and rude, the manager eventually came and informed me it was ment to taste that way! I work in a brewery so was unconviced by his excuses. He refused me a refund even tho I only consumed a mouthfull. Needless to say I wont be returning to this pub after such shocking customer service.